Terms of use

Users' Rights & Obligations

  • Buyer: has the right to purchase goods/services, pay for them through a smart contract, demand fulfillment of delivery conditions, and use the support service to resolve disputes.

  • Seller: undertakes to provide a current and accurate description of the product, to send the product on time, not to violate intellectual property rights, and to comply with quality standards.

  • BAFEX: acts as an intermediary, providing a technological platform and smart contracts, ensuring security, but is not directly responsible for the quality of the goods (except in cases of fraud).

Jurisdictional restrictions

  • In accordance with the VARA Regulations, the marketplace may restrict or suspend access to users from countries under international sanctions (for example, countries on the OFAC blacklist).

  • Some jurisdictions (USA, China, North Korea, Iran) may have local laws prohibiting or severely restricting trading in virtual assets – BAFEX reserves the right to block access to such users.

Age restrictions and product categories

  • The minimum age for registration is 18 years (in accordance with UAE legislation and international standards).

  • The sale of goods requiring additional age verification (alcohol, cigarettes) is prohibited until the user reaches 21 years of age.

  • Categories of prohibited goods (weapons, drugs, counterfeit brands) are listed in a separate section, "Prohibited goods", in the user agreement.

Privacy Policy and Data Protection

  • BAFEX undertakes to keep users' personal data secure and not to disclose it to third parties without consent.

  • The provisions of the UAE Personal Data Protection Law and VARA Privacy Guidelines are observed:

    • Personal information (name, address, documents) is stored in encrypted form.

    • Public data (seller name, rating) is available in the system without disclosing confidential details.

  • The user has the right to request the deletion or correction of personal data if it is incorrect (within the framework of GDPR-like regulations).

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