> For the complete documentation index, see [llms.txt](https://bafex.gitbook.io/bafex/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://bafex.gitbook.io/bafex/resource-center/faq.md).

# FAQ

### What will be the system requirements?

* Modern browser (Chrome, Firefox, Edge) with Web3 support.
* Sufficient computer or mobile device performance to run the browser and web3 wallet simultaneously.
* A stable internet connection is required to confirm transactions.

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### What settings should a wallet have for payment?

* Make sure you have MetaMask or another compatible Web3 provider installed.
* Add BNB Chain, Ethereum, TRON, or Solana network using RPC data (available in the Network Support section).
* Always keep your seed phrase in a safe place - losing the phrase will result in losing access to your wallet.

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### What networks and tokens will BAFEX support?

* At launch, the following are supported:
  * **BNB Chain (BEP-20)**: BAFEX, USDT, USDC
  * **Ethereum (ERC-20)**: BAFEX, USDT, USDC
  * **TRON (TRC-20)**: USDT
  * **Solana** (BAFEX may be released later)
* More networks and tokens are planned to be added as we scale.

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### Where will the liquidity come from?

* Part of the tokens (15%) is reserved for liquidity pools on DEX (PancakeSwap, Uniswap).
* Early Market Makers and funds interested in supporting the BAFEX rate are forming additional reserves.
* With each listing on new exchanges, liquidity increases due to affiliate programs and market makers.

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### How will the goods be delivered?

* Sellers independently choose the delivery service (postal service, courier, local pick-up point).
* The lot card always indicates the maximum delivery time and cost (if paid by the seller or buyer, depending on the settings).
* All products undergo internal checks for originality (automatically via AI analysis or manual verification) to minimize the risk of counterfeiting.

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### How to pass KYC/AML and why is it needed?

* When registering, in the section “Profile → Verification”, upload a photo of your passport or ID card and a selfie.
* For transaction amounts over the equivalent of USD 10,000, the system will automatically request address confirmation (utility bill).
* KYC/AML is required to comply with international security standards and prevent money laundering. Without full KYC, transaction limits will be reduced.

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### What to do if the product does not match the description or does not pass?

* In your personal account, open “My orders → Dispute” and select the reason (inconsistency with description/no delivery).
* Attach evidence (photo, video, tracking number).
* The escrow contract will block funds until the dispute is resolved.
* Moderators or DAO arbitration make a decision within 3-5 business days: either a refund to the buyer or a transfer of funds to the seller.

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### How to contact support?

* Click the chat icon in the lower right corner - a consultant will respond within a few minutes.
* Or write to <support@thebafex.com> with the subject "User Support" and a description of the problem.

Over time, this section will be expanded...